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Sterling Leisure
Mark III
Fitness Series

Customer Assistance:

Hydrospa Europe (Prague):
Open: 0900 to 1800 GMT
Katerina, Mgr.
William Piontek, Dir.
UK +
44 2070234966
NL +31 207084818
IRL +35 316530755
USA +1 404 418-7890
AU +61 2 8003 3201
NWY +4785228625
FAX +1 404 753 2327

Order Desk (Atlanta):
Open: 0900 to 2400 GMT
Mark Lehman, Mgr.
Marie Avera, Accounting
Joseph, Sales
Radka, Brochures, Samples
Spain 34 951190492
US +1 404 2841
Ireland +353 016571598
Italy +39 0294421040
UK +44 (0)1404515006
Mexico +52 5553503862
 

Factory (St. Pete, FLA)
Open 1300 to 2200 GMT
+1 727 573 9611
Sales:
Brigitte: Ext 238
Accounting:
Lee: Ext 283
Technical Questions:
Eric  Ext 234
Shipping:
Mike Ext: 274
 


Download Manuals

Minimum Advertised
Prices for Our Spas

Would a Line of Credit Benefit your Business?
Credit Lines for dealers are processed in about three weeks.  New dealers are assigned a line of credit of $50,000  with a (60) day term.  All containers shipped require HydroSpa freight insurance.  The cost of this freight is $299 per load.  There is no interest charged on the outstanding amount if paid within terms..  Any discounts (for freight paid or for volume ordered are ONLY made if the invoice is paid within the 60 day term.   Sign up for credit (link)
 
Shipping.  Provided your invoice is paid on time, Hydrospa provides $1,600 toward the cost of shipping (normally the cost is $1,750 to Felixstowe). Orders processed by Monday evening will be built the following week (schedule permitting).  Build time is one week.  Spas are then packed on the following Monday and Tuesday for trucking to the port.  Ports available are Miami, Jacksonville, Savannah and Norfolk.  Shipments normally go to Amsterdam and leave every Friday.  The boat takes about 17 days to make the journey.  Further transit to Felixstowe or Bremerhaven require an additional 5 to 7 days.  
Free Parts!
HydroSpa has the most liberal parts and warranty program in the business.  With every load, 5% of free parts are included. You may use or sell these parts as you see fit.  Additionally, all defective parts are replaced on the next shipment.  In some cases the part must be returned or held for inspection or photographed.  All warranty claims must include the serial number of the spa,  THE SPA MUST BE REGISTERED TO THE ORIGINAL OWNER, SOLD LESS THAN TWO YEARS AGO AND MUST BE INSTALLED IN THE DEALER'S TERRITORY! Please make a note of an improvements in your claim.  this type of input is invaluable to our engineers.
The Gl 2000 is the standard unit shipped on all 50 Hz models. Link . . .
 
Shows Sell Spas!
Shows are a great way to boost sales.  International trade shows (Barcelona, Lyon, Brighton and Cologne) should be coordinated with HydroSpa.  In many case the Company will help with the costs of such an exhibit.
Sterling Leisure. The very best.
Occasionally, a client asks you for the very best spa that money can buy.  Sterling Leisure is the answer.   Without a high end, high margin offering, a spa dealer simply can't survive.  For some dealers. the idea of selling a product for € 18,995  is beyond the scope
The Essence is a run-away hit for HydroSpa and its dealers. The Essence now replaces the Lexxus as the top selling HydroSpa model.  See more. . .
of their imagination.  For others, it is an everyday occurrence.  Many of our compeditors have yet to master the fine art of selling to the high end of the market.   High end sales requires the very best in presentation, sales, reputation and, our course, company support.  Our new catalogues, a liberal warranty program and factory support are geared to help you make this leap.  As part of this support, we do not allow the STERLING LEISURE TO BE ADVERTISED WITH A PRICE.  Obviously, the cheaper you sell our spas, the more you will sell and that benefits the factory IN THE SHORT RUN.  In the long run, dealers are unable to earn a fair living and fail.  We can not survive without a healthy, profitable, dealer network.  Allowing a dealer to shatter the satisfaction of a fellow dealer's client by advertising the same spa on the internet for € 6,995 simply can not  (and will not) be permitted.  See more. .

Dealer Exchange Program:  A number of HydroSpa dealers now offer spas from their inventory directly to other dealers at 10% above Dealer list price..  Since these dealers who sell over 100 spas receive a 5% discount and those who sell over 200 receive a 10% discount,  they increase their sales volume and therefore increase their profit.  Where a dealer has attained over 200 statue, this practice help other dealers meet demand and offers the larger deal a very large profit with performing service (up to 30%). For information on buying or selling spas, call Katerina at +44 2070234966
 
Technical Note:  Did you know that you can increase the temperature tolerance of the heater tubes in the GL2000.  This won't fix a dirty filter or clean the gunk out of a your circulation pump's wet end, but it may remove that annoying "FLO"  or "DRY" broadcast on your ML700 topside controller.  Its a simple pin setting.  see link